FAQ’s
When will I recieve my order?
- C&O Crafts admin will send an order confirmation email after your purchase and a second email with shipping information once your item/items ship. Please note that tie dyed and bleached tees are made to order in house and may require additional time depending on accessibility of supplies and or weather.
Can I get a special order of any design in youth/toddler/baby sizes?
- Contact us at candocrafters@gmail.com for special sizing orders. A seperate invoice will be emailed to you directly and your order will be placed for fullfillment upon payment completion.
What if I need to return an item?
- Contact us and include your name and order #number along with proof of damages or reason for return for policy inquiries or if you receive damaged goods at candocrafters@gmail.com
- Returns must be unused and reported within 3 days of receiving items.
- We do not handle or replace lost or stolen package claims. You must file a claim with the shipping partner you chose at checkout.
- Cancellations are not accepted once items have shipped.
Can I request custom tie dye colors?
- Custom colors or designs must be submitted for approval .. Email us or send us a direct message on any of our social media platforms.